Depending on the target group and their position in the customer journey, the banners need to be equipped with the right messages and visuals. Broadly speaking, there are two types of messages:
- Emotional messaging, storytelling
- Rational messaging, technical benefits, product driven
For emotional messages larger animated formats such as halfpage ads, billboards etc. work well. That way it’s possible to include pictures and more emotional content.
Rational messages suit a smaller format, either static or animated. The focus should be on simple communication and clear wording, esp. relating to product benefits.



